Thanks for your feedback, it helps us improve the site. Did this solve your problem? Neither drive will recognize any type of medium. This thread is locked. MichaelMaley Replied on April 5,
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This site in other languages x. I can uninstall this virtual drive drive and get my real drive to appear and work, but after shutting the computer down and restarting, the virtual drive re-appears in Device Manager along with my actual drive.
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Thanks, I will give it a try. The Fix-It program I refered to was a download from Microsoft that is used to identify and automatically fix various window and interface problems.
Click Startand then click Run. Did this solve your problem? It sounds as if you have some sort of virtual drive software installed that reinstalls the virtual CD on boot up.
DVD R/W listed in the Device Manager is wrong.
I have talked to a friend who is Microsoft Certified that thinks I will have to get into the registry to solve the problem. Hi, – Have you made any changes to your computer prior to the issue? I did remove the program, but it may have left me with this problem. devic
In this case it did not Fix It! I have the same question Sorry this didn’t help.
How satisfied are you with this response? I tried these suggested solutions. Azeez N Replied on April 3, Click Actionand then click Scan for hardware changes.
You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
MichaelMaley Replied on April 5, Neither drive will recognize any type of medium. In reply to Sccsi post on April 5, Does anyone have any clue what is wrong?
LemP Replied on April 5, You can follow the question or vote as dvd-roj, but you cannot reply to this thread. I have also looked at several forums for suggestions.
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In reply to MichaelMaley’s post on April 3, Tech support scams are an industry-wide issue where scammers attempt to trick dcsi into paying for unnecessary technical support services. To scan for hardware changes, follow these steps: I’d suggest you to follow these steps and check if the issue persists.
In Device Manager, click your computer so that it is highlighted. I can’t even remember any more.
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MichaelMaley Replied on April 8, Thanks for marking this as the answer. The device comes up with the wrong name in the device manager. In reply to MichaelMaley’s post on April 5, This thread is locked.
I am now looking for a way to permanently remove the virtual drive.